Refund policy
Return and refund policy: Your Peace of Mind🕊️
We understand that your needs may change.
Whether it's a change of heart or a simple exchange request, we’ll do our best to assist you with care and respect.
🛒 Order Cancellation
- You may cancel your order before it has been shipped.
- Once shipped, the cancellation will be handled as a return request.
🔄 Returns & Exchanges
- We accept returns within 30 days of delivery for unused, unopened items in original condition.
- Please email us first before sending any returns: support@authentique.kr.
- Refunds will be issued to the original payment method within 7–10 business days of receiving the returned item.
❌ Return Restrictions
- Used items or those damaged by the customer cannot be returned.
- Items returned after 30 days from delivery may not be eligible for refund.